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Frequently Asked Questions
Account & Login
Payment & Safety
Event
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Additional
Account & Login
Q: How can I create my account on Showmates?
Q: Where can I access my personal data?
Q: Where can I access my tickets?
Q: Can I buy multiple tickets for multiple events?
Payment & Safety
Q: What payment methods are accepted on Showmates?
Q: Is it safe to make payments on Showmates?
Q: Can I get a refund if I cancel my booking?
Event
Q: How do I know if an event is cancelled or rescheduled?
Q: What should I do if I face an issue at the event venue?
Q: Can I transfer my ticket to someone else?
Support & App
Q: How do I contact Showmates support?
Q: Does Showmates have a mobile app?
Additional
Q: What is the additional charge I have to pay upon a single ticket booked from Showmates?
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